Welcome to Footplate – Your Online Model Railway Marketplace

Website User Manual & Guide

Thank you for choosing Footplate, the home of quality pre-owned and new model railway stock. Our website is designed to make your browsing, shopping, and collecting experience as smooth and rewarding as possible. This guide walks you through our key features — from creating an account to customising your experience and never missing that rare gem again.

🔑 Getting Started

  1. Create an Account:
    Click “Sign Up” at the top right of the page. Your account lets you manage orders, save favourite items, and receive email updates.

  2. New Customer? Enjoy 5% Off
    Sign up to our mailing list and get 5% off your first order. The discount code will be emailed to you after sign-up – don’t forget to check your inbox!

❤️ New: Save Your Favourites

Spot something you like? Tap the heart icon (❤️) on any product to add it to your Favourites List.

  • Perfect for keeping track of items you’re considering.

  • Great for monitoring newly added stock in your interest areas.

  • Access all your favourites anytime from your account dashboard.

Never miss out on an item you love again.

🗞 NEW: Footplate Daily Digest Email

We’ve launched the Daily Digest – a free email sent every morning listing the latest additions to our pre-owned stock.

Why subscribe?

  • Be the first to know when rare or desirable models are listed.

  • Personalise your updates based on your interests.

  • Beat the rush – many items sell within hours!

How to join:

  • Log into your account and tick "Accept Marketing” in your email preferences.

  • Or sign up directly from our homepage banner, pop-up or by clicking here.

Stay informed and stay ahead.

🔍 Browse & Filter With Ease

Whether you’re looking for something specific or just browsing, our tools help you find exactly what you need:

  • Search by scale, manufacturer, region, price, and more.

  • Use the filter bar on the collection pages to narrow your results quickly.

🛒 Sell to Footplate

Got stock to move on? Whether it's a single loco or a large estate, we offer competitive valuations and easy collection. Visit our Sell to Us page to start the process.

📦 Fast, Secure Delivery

  • All items are carefully packed by model railway enthusiasts.

  • Tracked delivery options available at checkout.

🧑💻 Need Help?

We’re here for collectors at every stage — whether you’re a newcomer or seasoned modeller:

  • 📧 Email support

  • 💬 Live chat during business hours

  • ☎️ Phone support available - just call 01562 750076 or 01270 421717

🔔 Stay in the Loop

  • 📬 Subscribe for updates, offers, and exclusive announcements.

  • 📱 Follow us on Facebook and Instagram.

  • 🛍️ Check the homepage for limited-time deals.

Thank you for being part of the Footplate community.
We hope you find something truly special!