Our Six-Month Mechanical Warranty

We test the pre-owned locomotives we sell and want you to buy with confidence. That's why qualifying models come with a six-month mechanical warranty.

Which models are covered?

The warranty applies to pre-owned powered locomotives we've tested and sold as working, where the individual listing confirms that the model is covered. It runs for six months from delivery or collection.

Non-runners and models sold for spares or repair aren't covered. Kit-built, live-steam and other specialist models are only included if their individual listing specifically says so. The warranty will apply to orders placed on or after the confirmed start date.

What does it cover?

Mechanical problems that affect normal running and arise during suitable use, provided the issue wasn't clearly disclosed before you bought the model.

If something goes wrong, email info@footplate.co.uk with your order number and a brief explanation. A photo or video can help. We'll assess the issue and discuss an appropriate repair, replacement where practical, or another suitable solution.

What's not included?

• Faults we clearly told you about before sale.
• Ordinary wear and tear, routine maintenance and consumable parts.
• Accidental damage or damage from unsuitable controllers, voltage or operation.
• Faults caused by inappropriate servicing, alterations or repairs.

We only apply an exclusion where it's relevant to the fault. Exclusions from this voluntary warranty don't take away your legal rights.

What happens if it needs sending back?

If we need the model back for a covered warranty claim, we'll arrange or reimburse reasonable return postage and explain how to pack it safely.